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Needing attention

Navigate: Menu > My Direct Reports > Needing attention

On this page you can review trainings that need your immediate attention, and approve completions and

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enrollments of your team members.

In this section

Needing attention dashboard

At the top of the page, the

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can review the statistics of his/her team members that require attention.

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  • Expiring completions - the amount of upcoming expirations within the next 60 days
  • Waiting for approval - the amount of
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    waiting for the manager's approval
  • Mandatory, but not completed - the amount of mandatory trainings that were not yet completed
  • Needing attention - the overall amount of the
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    that require the manager's attention

Team members table

This table present a list of the users that require attention/action, the

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can see what is the reason of the required attention for each team member, by clicking on the arrow next to the team member's name.

Columns

  • Name - the name of the team member
  • Waiting for approval - the amount of
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    waiting for approval, per user
  • Mandatory trainings
    • Not completed - the amount of mandatory trainings that were not completed yet, per user
    • Expiring - the amount of mandatory trainings that are about to expire, per user
    • Expired - the amount of mandatory trainings that has expired, per user

Actions

To view and approve items for each of the team members, click on the arrow next to the team member’s name.

After clicking the arrow, the row will expand and show a list of

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needing attention for that team member.

The expanded row shows the name of the content, reason for requiring attention, status, assignment, expires (if any), and type.

When an

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requires manager approval, click on the arrow next to the entity name, and under the "Actions" column, insert the current date and approve the item by clicking "Approve" and "Confirm".

After approving an item, it disappears automatically from the needing attention page.