The Needing Attention page displays things that need
You can access the Needing Attention page in 2 ways:
First, in the main menu on the left of the page, Click on My Team and then the Needing Attention subpage will show underneath.
The second method is by navigating to the individual team member’s page and clicking on the Needing Attention purple square in the User Statistic Dashboard.
The number in Needing attention purple square, displays the number of Expired completions of assigned courses and Approval pending.
Needing Attention Performance Dashboard
At the top of the page, the
Expired Certificate Of Completion for Assigned Courses & Approval Pending
The Expired completions of
Expired completions of assigned content
The number of team members that have an expired certificate of completion and need to retake the course. The
The number of courses or trainings that are pending
Assigned, But Not Completed & Assigned, But Not Started
The Assigned, but not completed and assigned, but not started squares display the number of team members that have courses that are assigned to them but are not completed or started.
Team Members Who Have Items Pending
Below the overall performance dashboard on the Needing Attention page, the
The table is divided into 5 columns:
Name: The name of the team member relating to the action item. A manager can use the search box at the top of the column to search for a specific team member by name.
Completion expired: The number of
Approval pending: The number of items that waiting for
Other: The number of courses’ that are assigned and not assigned for the team member.
Actions: Click on the View User button to navigate to the team member’s page to manage the team member and see more details.
Acting On Items That Need Attention For a Team Member
To view the items for each team member that need attention, click on the arrow to the left of the team member’s name in the table. The arrow will turn blue when hovering over it.
After clicking the arrow, the row will expand and show a list of courses or training needing attention for the team member.
The expanded row will show the name of the course, the type, the status, and the action needed.
Go To Checklist Page
The Manager can click on the blue link in the Actions column. that will lead to the checklist tab, where the
The manager can click on the purple Approve button in the Actions column. After approving the item, the name of the course will disappear automatically from the needing attention page.