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Needing attention

Navigate: Menu > My Direct Reports > Needing attention

Needing attention shows direct-report training items that require manager follow-up, completion approval, or event enrollment approval.

In this section​

Needing attention dashboard​

The dashboard summarizes attention items for direct reports:

  • Expiring completions – completions expiring within the next 60 days.
  • Waiting for approval – items waiting for manager approval.
  • Mandatory, but not completed – mandatory trainings not yet completed.
  • Needing attention – all items requiring manager attention.

Team members table​

The Team members table lists direct reports who currently have items needing attention.

The table can include:

  • Manager – the manager relationship, shown when the view contains more than one manager context.
  • Company – the company value, shown in environments where it is needed for separating team members.
  • Name – the team member name and link to the team member detail view.
  • Waiting for approval – items waiting for approval for that user.
  • Mandatory trainings: Not completed – mandatory trainings not yet completed by that user.
  • Mandatory trainings: Expiring – mandatory completions expiring soon for that user.
  • Mandatory trainings: Expired – mandatory completions already expired for that user.

Expanding a team member row shows a compact learning activity table for the attention items. The expanded table can include Content, Reason, Status, Assignment, Expires, and Type.

Approvals​

The Approvals area appears when items are waiting for manager approval.

Approval items can include:

  • Completion approval – manager approval required before a completed session is accepted.
  • Course start pre-approval – manager approval required before the learner can start the content.
  • Event enrollment approval – manager approval required for an event enrollment.
  • Event-related course approval – approval related to event content behavior.

Approval fields and actions can include:

  • Date – required for some completion or session approvals.
  • Approve – approve the item.
  • Reject – reject the item.
  • Device or range details – required for some event approvals.

After an approval item is approved or rejected, it is removed from the Needing attention page.