Frequently Asked Questions
This page collects common routing questions for administrators and superadmins. It is meant to help users find the right documentation section quickly.
In this section
- Where do I manage administrator access? – roles, permissions, labels, and administrator users.
- Where do I manage learners and user data? – users, groups, imports, and profile fields.
- Where do I manage training content? – content, events, completions, and related settings.
- Where do I find reporting? – simple reports, advanced reports, saved reports, downloads, and schedules.
- Where do learners use the LMS? – learner portal and mobile access.
Where Do I Manage Administrator Access?
Use Permissions. Administrators are managed under Admins, reusable access is managed under Roles, and entity-based access is managed through Permission labels.
Where Do I Manage Learners And User Data?
Use Users for the user list, User management for individual user records, Groups for user groups, and Import for user imports.
Profile and authentication-related user pages are documented under User profile.
Where Do I Manage Training Content?
Use Content. Content pages cover the content list, content management, events, comments, completions, completion imports, and items needing attention.
For reusable interactive content, see H5P. For superadmin-managed media files, see Media.
Where Do I Find Reporting?
Use Reporting. Reporting includes simple reports, advanced reports, saved reports, field selection for downloads, and scheduled report delivery.
Where Do Learners Use The LMS?
Learners use the learner portal. Mobile access is documented under Mobile App.