To access a user's profile, go to the users list, search for the specific
The fallback content to display on prerendering
, and click on their name.
The user profile is currently divided into three tabs: General, Training Activity, and Other.
General
Training activity
Other
The "Other" tab provides access to some information not yet implemented in the newer system.
Details tab
The Details tab is divided into 3 rows:
Name: the user’s full name,
Email: the user’s e-mail address,
Actions buttons (depending on the admin’s access privileges):
Set External (available for
The fallback content to display on prerendering
only)– If the
The fallback content to display on prerendering
is not a direct employee of the company, such as a supplier or consultant for example, an
The fallback content to display on prerendering
can mark the selected
The fallback content to display on prerendering
as
External by clicking on the
Set External button
.
After clicking on the blue Set External button, a pop-up window will appear to confirm the action. After confirming the action, an additional External field will be added under the Email row, with the information that the User is marked as external and the button will change to Set Internal 
. When you want to change the
The fallback content to display on prerendering
back to an internal
The fallback content to display on prerendering
, follow the same steps.
The fallback content to display on prerendering
(available for Global and Local Admins only) - If a
The fallback content to display on prerendering
leaves the company or is no longer part of the organization for example, an admin can block the user from accessing the learning system (
The fallback content to display on prerendering
). After clicking on the red **Block user** button
, a pop-up will appear prompting you to give a reason for blocking the user. After a user is blocked, an additional **Blocked** field will be added to the tab, with the information that the "User is blocked" and the button will change to **Unblock user**. When you want to unblock the user, follow the same steps.
The fallback content to display on prerendering
(available for
The fallback content to display on prerendering
only) - If a user leaves the company, for example, and you want to completely delete the user from the system, click the red **Delete user** button
to delete the user account and data. After, a pop-up window will appear to confirm the action.
Only global and super admins can delete users.
Some user completion information will remain in the system for some time, but all user record and information will be deleted without the option to restore information details.
Set password (available for
The fallback content to display on prerendering
only) - The
The fallback content to display on prerendering
The fallback content to display on prerendering
can be changed or updated by clicking on the blue
Set password button
. A new pop-up window will appear with a randomly generated new
The fallback content to display on prerendering
.
To change the
The fallback content to display on prerendering
, either select the randomized password that is in the field or manually type in a new
The fallback content to display on prerendering
for the user. Before you click the blue
ok button in the right down corner of the pop-up window, it is highly recommended that you copy the
The fallback content to display on prerendering
and then communicate the new
The fallback content to display on prerendering
to the
The fallback content to display on prerendering
by preferred communication, by e-mail for instance.
When the password is changed for the user, the new
The fallback content to display on prerendering
will not be sent automatically to the user.
Download data (available for
The fallback content to display on prerendering
only) - All user data can be downloaded into .json format files.
Click the blue
Download data button
to download all user information in a .zip file. The processing time for the download takes some time before the download starts. Once downloaded, extract the zip-file to access the .json files.
In the All information tab you can change and update user information details, such as e-mail, first name, last name, language,
The fallback content to display on prerendering
e-mail,
The fallback content to display on prerendering
, company, department and country. Below are some of the actions that can be done in this tab.
The table includes all the
The fallback content to display on prerendering
information that is currently in the database. The left most column in the table is the
Category name. The middle column "Value" shows the current information of the
The fallback content to display on prerendering
for that category. The right most column
Edit field is the field where the admin can update/change the information for each category. After entering the new value in the
Edit field column, click the blue
Update button in the lower right corner.
After clicking the blue Update button, the system will automatically update any
The fallback content to display on prerendering
rules or parameters for all courses that the user is assigned to.
Sessions tab
In this tab you will see all the
The fallback content to display on prerendering
and activity related to the specific
The fallback content to display on prerendering
including
The fallback content to display on prerendering
created/last update from activity, related
The fallback content to display on prerendering
, lesson status, suspend data, bookmark, IP/Location and SCORM version.
In the Sessions tab you can see a table with all
The fallback content to display on prerendering
activity details, called sessions, such as
The left column contains an i information icon 
, which will open a pop-up window with specific information on the session details that has been saved in the database. In the pop-up window there is the following data:
Course name, User name, Session ID, when the
The fallback content to display on prerendering
was created and last updated, the browser the
The fallback content to display on prerendering
used during the session,
The fallback content to display on prerendering
id (
The fallback content to display on prerendering
), lesson status (
The fallback content to display on prerendering
or not completed), the total time spend and session time.
Assigned content tab
In the
The fallback content to display on prerendering
tab it shows the user’s assigned courses and details relating to that course There are the following
The fallback content to display on prerendering
in the table:
Course name, which shows the courses that have been assigned to the
The fallback content to display on prerendering
.
For local and The fallback content to display on prerendering
, the The fallback content to display on prerendering
title is also used as a link that direct the admin straight to the course page on the The fallback content to display on prerendering
. Status of the course, which either shows not completed or
The fallback content to display on prerendering
with more specific information on when the course has been completed with the date, time, and time zone of the completion. Actions, here you can manually set course completion for the
The fallback content to display on prerendering
, just in case the course has been taken by the user, but it was not automatically registered. to set the course completion, click the Set Completed button 
.