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Navigate: Menu > Users > + Add button

In this section​

Create a new user​

To create a new

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, click on the "Add" button, and you will reach the user information page.

In the user information page you need to fill in user's information. Not all the user fields are mandatory, but the more information you provide, the better.

Hover over the question mark icons next to each field for explanations.

The user information page consists of the following sections:

  1. Overview - fill in the user fields.
  2. Details - fill in the user fields.
  3. Additional options - tick the "Send welcome email with password" box to send the user a welcome email with the account email address and password on create.

Click on "Create" to create the user account, and you will be redirected to the new user's profile page.

tip

Keep in mind that assignments and filtering in the LMS are based on the user's information. This is why we recommend providing all the information you have in the user creation page.

Create an external user account​

External user accounts can be created for users that are not part of the company but need to have access to trainings in the

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.

External user accounts can be created in the same way as creating a new user, but with some additional highlights:

  1. Provide the email address of the external user. This is the email address that the external user will log in to the
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    with.
  2. Under the "External" field, mark the user as external by selecting "Yes".
  3. For external accounts, providing the email, firstname, and lastname is enough for the purpose of giving access to take trainings. If you have more information, feel free to provide it.

After creating the external account, the user can be assigned to trainings.