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Content and Materials

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The Content and Materials tab manages the files and links connected to the

The fallback content to display on prerendering
.

info

Use this tab for the actual learning content, supporting materials shown on the content page, and source files that should be kept with the content record.

In this section​

File types​

The tab separates files into three purposes:

  • Content – the training item learners open, such as a SCORM package, video, PDF, or link.
  • Additional materials – supporting files shown on the content page.
  • Source files – original files needed to create or maintain the uploaded content or materials.

Contents and materials list​

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Uploaded files are listed with columns such as Actions, Active, Language, Version, Type, Content, and Created. The list is used to review files, update file metadata, download uploaded files, or remove files that should no longer be kept.

The Type value determines whether the file is treated as main content, additional material, or a source file.

When content versioning is enabled, Version identifies the content package version connected to learner sessions and reports.

Uploading materials​

You can upload files or add URL-based content links.

The maximum allowed file size is 1000 MB.

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Supported file types are:

  • SCORM (1.2, 2004)
  • PDF files
  • mp4 and webm video files
  • links to mp4 and webm video files
  • links to m3u8 video playlists (HLS and DASH are supported)
  • links to external websites
  • Excel files (additional materials only)
  • zip files (source files only)

After upload, define the file language, file type, and whether the file should be active.

For video links, Video service identifies the source service, such as raw video file, QuickChannel, Vimeo, YouTube, or DreamBroker. For video files and video links, Video projection identifies whether the video uses automatic, 360-degree, or 180-degree projection.

If a file type is not supported, use a supported format or convert the material before uploading it.

Material access and behavior​

Uploaded files and links can include behavior settings:

  • Open in new window – for link-based content or materials, opens the link in a separate browser window or tab.
  • Visibility – for additional materials, controls who can open the material from the content page.
  • Active – makes the file or link available where its type is used.
  • Archived – hides the file or link from normal learner use while keeping it in the content record.

Additional material visibility options can include:

  • Available to everyone – visible to anyone who can open the content page.
  • Restrict access to enrolled users – for event content, visible only to learners enrolled in the event.
  • Restrict access to participants – for event content, visible only to learners marked as participants.
  • Restrict access to completed users – visible only after the learner has completed the content.

Active files​

An active content file is connected to the

The fallback content to display on prerendering
and is what the learner opens from the content page.

Inactive files can be kept for older versions, drafts, or language variants. More than one file can be active when the active files are in different languages, allowing learners to choose the language on the content page.

If there is no active content file, the content is not available to learners in the user portal.

SCORM package compatibility​

For SCORM content, the tab can show a SCORM compatibility warning. SCORM variables store the package's internal state. If a package is replaced with a significantly different package, incomplete learner sessions from the previous package may stop working correctly.

Keep language versions compatible with each other. If possible, put all language versions in the same package. If separate packages are used per language, they should use the same SCORM version and differ only in translated text or other safe localization changes.

All active packages for the same content should use the same SCORM version. If a learner has an incomplete session using one SCORM version and then opens a package using another version, the incomplete session is invalidated and the learner must start again.

Use Invalidate incomplete sessions after replacing packages with incompatible versions. Invalidation keeps the old sessions visible in training activity, but they are no longer used when the learner opens the training. Sessions started with currently active packages are not invalidated.

Proxy packages​

Proxy package downloads are off by default and require permission to manage external courses.

When proxy packages are used, the Content and Materials tab can include Download proxy for all languages and a per-language Download proxy package for this language action. Proxy packages are used for externally hosted SCORM content.

When using proxy packages, all packages for the content must use the same SCORM version. If a SCORM 1.2 proxy package has already been delivered, replacing the uploaded content with SCORM 2004 packages can make the proxy package work incorrectly.